About the data

This metric is part of a Clean Clothes Campaign project to investigate wages in apparel supply chains. The project, Filling the Gap: Achieving Living Wages through improved transparency, is funded by the European Commission and comprises research, campaigning, capacity building and advocacy around an innovative Transparency Tool.

The Transparency Tool enables users to see at a glance which fashion brands and retailers have the largest gaps between their public commitments on wages, what workers are actually paid, and what they should be paid to be earning a Living Wage in their regional context.

The aim of the project is to empower workers and workers’ organisations to advocate for their rights and equip consumers with the knowledge/evidence that will enable them to make responsible and sustainable shopping decisions, and to hold brands accountable. The resulting increased transparency and traceability, along with the empowerment of workers, trade unions and CSOs, will lead to concrete improvements in these global supply chains.

The research was split into two parts: a survey of the brands and an on-the-ground survey of factory workers, initially in China, Indonesia, Croatia, India and Sri Lanka. This metric is derived from the brand survey portion of the research.

This metric is asking for the email address of the company's CSR department. Start by searching on the company’s website for a dedicated CSR or sustainability webpage for the department's contact details. This information may also be found in published documents such as CSR policies and sustainability reports.

Keywords and Search Terms

- Contact
- Sustainability department
- CSR department

Answer Input

Always cite the source where you found the answer and include any excerpts from the source you find relevant in the Comments field.

The answer to the metric can be entered as free text but must be in the form of an email address. If you have looked for the information and have not been able to find it, enter the answer as ‘Unknown’.

Note: The email address should be that of a generalized CSR or sustainability department. DO NOT enter the email address of an individual as this could constitute a breach of their privacy.