Access to remedy is a central expectation of the UN Guiding Principles on Business and Human Rights (UNGPs). Companies are expected to enable affected individuals or communities to raise concerns, seek solutions, and have harms addressed in a fair and timely manner.

This metric forms part of the BankTrack Global Human Rights Benchmark under Category 4: Remedy and Grievance Mechanisms, which evaluates how companies ensure accountability and provide avenues for remedy when human rights are adversely impacted.