2.2 Consultation
Does the bank show how its process for identifying and assessing human rights impacts involves meaningful consultation with potentially affected groups and other relevant stakeholders?
About the data
The BankTrack Global Human Rights Benchmark is an independent assessment of the world’s largest commercial banks, measuring how they respect human rights in their policies, practices, and business relationships. Built on the UN Guiding Principles on Business and Human Rights, the benchmark evaluates banks across key themes, including policy commitments, due diligence, remedy, and specific issues such as the protection of human rights defenders, free, prior, and informed consent, and environmental rights.
Why this metric is important: Enterprises need to understand, as far as possible, the concerns of those who may be directly affected by their operations.26 This requirement considers whether banks are taking the views of rights-holders into account when identifying actual or potential adverse human rights impacts.
Why this metric is important: Enterprises need to understand, as far as possible, the concerns of those who may be directly affected by their operations.26 This requirement considers whether banks are taking the views of rights-holders into account when identifying actual or potential adverse human rights impacts.
Methodology
Requirements for full and half score:
Full score: The bank details how its process for identifying impacts involves meaningful consultation with potentially affected groups. For example, the bank assesses the quality of consultations conducted by clients, and supplements this with its own direct consultation where this is insufficient, or in other high risk circumstances.
Half score: For example, the bank details a process for identifying impacts which includes consultation, but this is limited to certain groups of stakeholders or business divisions. For example, potentially affected groups are not involved.
Full methodology can be found in the report.
Full score: The bank details how its process for identifying impacts involves meaningful consultation with potentially affected groups. For example, the bank assesses the quality of consultations conducted by clients, and supplements this with its own direct consultation where this is insufficient, or in other high risk circumstances.
Half score: For example, the bank details a process for identifying impacts which includes consultation, but this is limited to certain groups of stakeholders or business divisions. For example, potentially affected groups are not involved.
Full methodology can be found in the report.
License
Framework Mappings
Value Type
Category
Options
Yes
Partially
No
Assessment
Steward Assessed