Metrics Value

transparency regarding government requests

2012 = steps in the right direction /Yes,No,steps in the right direction

Pro-User Public Policy: Opposing Backdoors

2015 = Yes /Yes,No,steps in the right direction

Discloses government content removal requests

2015 = Yes /Yes,No,steps in the right direction

Follows industry-accepted best practices

2015 = Yes /Yes,No,steps in the right direction

Discloses policies on data retention

2015 = No /Yes,No,steps in the right direction

Performance Band

2016 = B-

Organisation Score

2016 = 84 %

Relationship Score

2016 = 36 %

Tells users about data demands

2012 = steps in the right direction /Yes,No,steps in the right direction

Requires warrant for content

2014 = Yes /Yes,No

Publishes law enforcement guidelines

2014 = Yes /Yes,No,steps in the right direction

Employees engaged in lobbying

2014 = 9 people

Fights for users' privacy rights in Congress

2014 = Yes /Yes,No,steps in the right direction

Engagement Intensity

2016 = 18 %

Sustainability Pay Link

2014 = Yes /

Sustainability Board Committee

2014 = No /

Elizabeth Potter

2015 =
10

Most Ethical Companies

2015 = true /

BSR Member

2015 = true /

Governance Score

2017 = 71 %